Who We Are


We at Genome believe in smart innovations with friendly technology that adds to the style and Performance alike! We like experimenting with novel consumer technologies and solutions and have hence partnered with some of the like-minded innovators globally. Together we try to offer innovative solutions that cater to your ‘everyday lifestyle needs’, which also genuinely enhances comfort, productivity, safety & style quotient! We strive to introduce products, which fills in the gap and blendes seamlessly between ‘Availability’ & ‘Expectation’.

We share a passion for designing, customization, novelty and creativity in general, which propels us to go the extra mile in delivering the very best in products innovation. Genome team tries its best to provide world-class customer service right from sharing pre-sales knowledge to post-sales service support down to the last detail.. All products & services from Company and its affiliated partners are warranted against craftsmanship, performance & quality. Should there be any lapse on our end, be assured, we will be taking care!

Know us Better

Genome’s captive manufacturing setup, its designing expertise, market intelligence coupled with its global technology partners, have enabled the company and its products to also foray successfully into overseas markets within the first 2 years of its operations. All Genome products are extensively reviewed and critically accepted by Auto enthusiasts in several forums for its superior performance, quality and durability.

Our Hub n Spoke model extends into the real life with our team of 35+ professionals in conjunction with our Channel Partners across India, working closely with the central R&D and Creativity Team, supplying them with continued inflow of market dynamics, about the changing trends & demands among the consumers, sensing the pulse of upcoming Retail expectations. We derive new product concepts from in-depth market assessment studies comprising Gap Analysis, Primary Interviews, Focus Group meetings, Trade Fair and generic market (customer) survey.

All these aspire us to become a national household brand by introducing need-based solutions that contributes to your lifestyle in the form of Innovation, Novelty and Style

We believe in our Motto “To Create by understanding the Expectations, and to Succeed by exceeding those Expectations!

Methodology

The Head Office located in Pune, houses company’s Support Functions, Customer Service team, Warehouse & Logistics, Test Workshop. Genome salesforce arranged in the order of Territory Managers reporting to Regional Managers, who in turn reports to Zonal Manager, forming an easy escalation matrix for all matters pertaining to sales, service & support. Together the company is committed to ensuring 100% customer Satisfaction and to strengthen this aspect, Genome has dedicated, trained technical representative across all major markets in India. By having a local presence, the company ensures the end customer’s peace of mind when it comes to pre & post sales support.

All of Genome’s technology and manufacturing collaborators incorporate state-of-the-art production technologies with stringent Quality Checks at every phase, monitored stringently by Genome QC. The production facilities are mandatory certified as per industry norms. To secure the safety and earn goodwill of our brand name, we make sure our promise is backed by reliability of the entire product line. Every step of the manufacturing process is monitored as per IQC, IPQC, FQC, and AQL sampling framework.

We take complete responsibility for our products & services. Our customer service and tech support are just a call away any time of the day, any day of the week! Give us a buzz at our customer service number for any kind of queries, support or simply any clarification or information. We love hearing from you!

Marketing and Distribution

Our strong team of 35+ professionals across India, Channel Sales Partners across 19 states catering to 1100+ dealers across the nation in Retail, Modern Trade, Institutional Customers & Corporate Clients, makes Genome Group a truly national company. Our localized regional presence helps us know the retail trends and customer behavior on a real time basis. Genome captive distribution network in association with our Channel partner has helped many companies, brands and products to launch successfully and operate on a pan India basis.

Our Go-To-Market strategy for clients initiate from product conceptualization to market strategy formulation right on to order fulfillment. Our in-depth knowledge and expertise in product marketing, setting up of distributor network, sales-force recruitment, developing of marketing strategies and order fulfillment, have been garnered over the years, across the diversified industry verticals. Our proven in-house expertise in designing, consulting & marketing strategy helps our clients to get One-Stop solution from creation of Brand Identity to market assessment, strategy formulation (Branding Strategy, Sales Strategy , Marketing & Distribution Strategy) and Strategy Rollout. Do get in touch with us to know more about Genome Consulting Services